shipping & returns

At handandheart.net, we want your experience to be as smooth as possible. Find out everything you need to know about how we ship your unique finds and our policy on returns.

getting your treasures to you

We work hard to get your collectible and pre-styled home decor items shipped within 48 hours of your purchase. Depending on your location, items can be mailed via UPS or delivered directly to you. We are also happy to deliver the item, depending on the location. We carefully prepare each order to ensure it arrives safely.

our returns policy

Please note that all sales at handandheart.net are final. We encourage you to review product descriptions and images carefully before making a purchase. If you have any questions about an item, please contact us before finalizing your order.

damaged or missing items

While we pack every item with the utmost care, unforeseen events can sometimes occur during transit. Insurance can be purchased at the buyer's expense to cover potential damage or loss during shipping. Please contact us at handandheart@yahoo.net or 618-304.7005 if you wish to add insurance to your order.